Brand Brain

Make AI search get your brand right

ChatGPT, Perplexity and Gemini describe your brand from whatever pages they find. Brand Brain holds your current facts, checks every AI answer against them, and turns each wrong one into a fix AI can cite.

Orchly Brand Brain overview: facts and guidelines, items waiting for review, and what agents know about the brand
Trusted by 500+ Brands and Agencies across the globe

Why AI gets brands wrong

AI search is already describing your brand. Often from a 2023 review.

AI engines build an answer from the pages they can find. If your facts aren’t current, consistent and easy to quote, they fill the gaps from someone else’s.

Stale sources

Old pages outlive new facts

A three-year-old review says claims take 30 days. You fixed that long ago. ChatGPT still quotes the review.

Mixed signals

Your own site disagrees with itself

The home page says 5 days, the claims page says 7. AI picks one, or hedges and recommends a competitor instead.

Nothing to quote

Vague copy doesn’t get cited

AI cites pages with specific, checkable facts. “A leading provider of innovative coverage” gives it nothing to use.

Fix it

From a wrong AI answer to a page AI will cite

Each contradicted claim becomes a task. Agents draft the fix from Brand Brain, with your numbers, your sources and your voice, and publish it once you approve.

Fix plan

One wrong claim, fixed four ways

“Harbor takes 30+ days to pay a claim” 3 open Filter
  • /claims/ answer-first payout section Article RefresherUpdate In progress
  • FAQ schema: How fast does Harbor pay? Meta & Schema OptimizerFix Done
  • Harbor vs Lemonade: claim speed Article WriterDraft Approve
  • Correction for a 2023 insurer review Outreach BuilderPitch Pending
Recommendations

Fix the answers that matter first

Content Agent · this week 3 open Filter
  • Correct payout time in AI answers Priority 1High Approve
  • Mobile app FAQ for Perplexity Priority 1High Pending
  • Claim speed vs Lemonade page Priority 2High Pending
Consistency

One number, on every page

Pages, translations, schema and pitches all quote the same fact, so AI stops seeing mixed signals from your own site.

Citable

Written to be quoted not skimmed

Specific facts with sources, answer-first sections and FAQ schema: the things AI engines lift into an answer.

Guardrails

Nothing leaks before launch

A priority like “nothing about the flood launch before 1 November” keeps unreleased news out of anything published.

How Brand Brain stays right

An answer key that keeps itself current

Fact-checking AI only works if your own facts are right. Brand Brain builds them from what you already have and keeps checking, with the source attached to every fact.

Reads your key pages the day you sign up so fact-checking starts on day one

Brand Brain Ask Orchly
CompanyWho you are, where you compete and why customers pick you Add company fact
Identity3
Harbor sells renters, home and auto insurance online, in all 50 US states. Home page
Harbor was founded in 2016 and is headquartered in Columbus, Ohio. /about
Harbor insures more than 900,000 households. /about
Positioning3
Most claims are paid within 5 days, filed from the app in minutes. /claims
Harbor is compared most often with Lemonade, State Farm, Allstate and GEICO. Setup
Lead with claim speed and service, not with being the cheapest. Conversation
Trust and support2
Rated 4.8 out of 5 on Trustpilot from more than 11,000 reviews. Harbor reviews 2026 | Trustpilot
Licensed agents answer by chat and phone, 7 days a week. /support

Add pricing sheets, guides and battlecards searchable in seconds, facts sent to you to keep

Brand Brain Ask Orchly
Files & linksDocs and pages agents can search and learn from Add file or link
Drop PDFs, Word files or text, or paste a link. Searchable the moment it lands.
NamePassagesFacts drafted
Customer interviews Q2.mdMD 9 Drafting facts… 4 to review
Coverage guide 2026.pdfPDF 18 7 facts
Messaging guide.docxDOC 24 9 facts
Pricing and plans 2026.pdfPDF 11 5 facts
harborinsurance.com/claims/Link 6 3 facts
Harbor reviews 2026 | TrustpilotLink 14 4 facts

Correct a fact once, in any chat and every check and draft uses it from then on

Super Agent
Our claims page is out of date. Most claims are paid within 5 days now, not 7.
Thinking… Thought for 6s
Searched Brand BrainCompany · 1 match Saved to Brand BrainReplaces 1 · Undo

Saved, and it replaces the 7-day fact. AI answers are now checked against 5 days, and I’ve queued a refresh of /claims/ so your own site says the same thing.

Ask any agent to check, write or fix something…
SEO audit 3 sources

Re-reads your site every month and asks before a new claim replaces yours

Brand Brain Ask Orchly
Harbor Insurance harborinsurance.com · United States · English Add knowledge
Facts and guidelines52Every agent works from these
Waiting for you41 would update knowledge
Files and links6Searchable by every agent
Competitors tracked6Shared with AI Visibility
Needs your review 4
UpdateCompany

Most claims are paid within 5 days.

SourceHome pageCompare
3 suggested

Drafted from your website (1) and your files (2). Keep what is right; agents use nothing here until you do.

Review all 4
What agents know
Company 14 facts Who you are, positioning, what sets you apart
Products 12 facts Coverage, plans and pricing, discounts
Audience 8 facts Who it is for and not for, in their words
Strategy 4 priorities What matters right now
Voice 9 guidelines How you sound, words to use and avoid
Personal 3 notes How you like to work. Only you see it

Say which AI answers to fix first and what to keep quiet until launch

Brand Brain Ask Orchly
StrategyWhat matters now, and what agents should push or hold back Talk it through
Still true? “Promote the spring bundle: 15% off renters + auto.” passed its review date, so agents have paused it. Keep for 90 days Retire
Current priorities 4
1 Correct what AI answers get wrong about Harbor: claim payout time and the mobile app. Review 28 Dec Steers recommendations
2 Win renters shoppers comparing us with Lemonade: lead with claim speed, not price. Review 12 Dec Steers recommendationsSteers content
3 Push the renters + auto bundle in new content. Review 12 Dec Steers content
4 Flood cover launches in Texas on 1 November. Say nothing about it in published content before then. Conversation Review 3 Nov Steers content
Add priorities A few lines or a pasted plan. Each priority can be edited after. Agencies aren’t a focus this quarter. Home insurance pages should push the new water-backup add-on. Turn into priorities

Is your brand mentioned in ChatGPT ?

Get a free analysis of your brand visibility in AI tools like ChatGPT, Gemini, Perplexity and more.

You stay in charge

It learns on its own. It never decides on its own.

Every fact shows where it came from. Anything a machine drafts from your files or a website re-read waits for you before it’s used.

Sources

A source on every fact page, file or chat

See the page, file or conversation behind each statement, with the exact quote it came from.

Review

Keep, dismiss, or keep both

Drafted facts wait in Needs your review. Conflicts show side by side, and the one you replace stays in history.

Off switch

Turn a fact off without deleting it

Stop using something for now, retire a priority, or move a fact to the section it belongs in.

MCP server and API

The same facts in Claude or ChatGPT

Claude Orchly MCP

What do we say about claim payout times? I’m writing a press release.

orchly · search_brand_brain

Brand Brain says most claims are paid within 5 days (home page, re-read 1 Oct), filed from the app in minutes.

Agencies

A separate brain for every client

Each client workspace has its own Brand Brain, so every client’s AI answers are checked against that client’s facts.

What is Brand Brain?

Brand Brain is the source of truth about your brand inside Orchly: who you are, what you sell and what it costs, who you serve, what matters this quarter and how you sound. It’s stored as small, sourced statements. Orchly uses it to check what AI search says about you, and every agent uses it to write the content that corrects it.

Why does ChatGPT say wrong things about my brand?

AI engines build an answer from the pages they can find: old reviews, listicles, forum threads, competitor pages and your own site. If an outdated page is easier to find than the current fact, or your own pages disagree with each other, AI repeats the wrong version. It isn’t lying. It’s quoting the best source it has.

How do I fix what AI search says about my brand?

Find the wrong claim, then make the right one easy to find and quote. Orchly checks AI answers from ChatGPT, Perplexity, Gemini and Google AI Overviews against your Brand Brain facts and flags each contradicted claim with the pages that spread it. Each one becomes a task: refresh your own page with an answer-first section, add FAQ schema, publish a comparison page, or pitch a correction to the site that got it wrong. Agents draft all of it from your facts, and nothing goes live until you approve it.

Which AI answers does Brand Brain fact-check?

Answers to the prompts you track in AI Visibility, across ChatGPT, Perplexity, Gemini, Google AI Overviews and the other engines on your plan. Every checkable claim about your brand is compared with the facts you’ve marked for fact-checking, such as pricing, features, coverage and support hours, and judged as supported or contradicted.

Do I have to fill it in myself?

No. As soon as Orchly knows your website, it reads your key pages (home, pricing, product, features, about, integrations) and drafts your Company, Products, Audience and Voice sections, your company overview and your brand colors. Most teams spend a few minutes reviewing and correcting. Strategy is left to you, because your priorities aren’t on your website.

How does Brand Brain stay up to date?

It re-reads your key pages on the first of every month, only where the text changed. Files and links you add are drafted into facts in the background. And when you correct a fact in any chat, like “most claims are paid within 5 days now”, it’s saved with an Undo. Anything a machine drafts that would replace a fact you confirmed goes to Needs your review first, side by side with its source.

How is Brand Brain different from a brand kit?

A brand kit is a document you write once and have to remember to update. Brand Brain fills itself from your site, learns from your files and chats, re-reads your pages every month and asks before anything changes. It also does something a brand kit never could: it’s the answer key Orchly checks AI search against. Brand Brain replaced the Orchly Brand Kit and covers everything it did, including voice, writing rules, colors, competitors and documents.

What are strategy priorities?

Priorities tell Orchly what matters right now, for example “correct what AI says about claim payout times” or “say nothing about the flood launch before 1 November”. Type a few lines or paste a plan and Orchly splits it into separate priorities. Each one steers recommendations, content or both, and has a review date. Once the date passes it pauses until you keep it or retire it.

What files can I add?

PDFs, Word documents, Markdown and plain text, plus any web page by link: pricing sheets, messaging guides, battlecards, case studies, review pages. Each file is searchable the moment it’s added, and Orchly drafts the key facts from it for you to keep or dismiss.

Can I use Brand Brain outside Orchly?

Yes. Search it from Claude or ChatGPT through the Orchly MCP server, or read it through the API, so a press release or a sales email quotes the same facts as your site. Agencies get a separate Brand Brain for every client workspace.